Orders are processed within 1 to 2 business days. Transit time is 5 to 8 business days, so total delivery is typically 6 to 11 business days from your order date. Every shipment includes tracking so you can follow your package in real time.

We offer free shipping on most orders within the Continental U.S. (excludes Alaska and Hawaii). There is no order minimum required. Orders ship via USPS, UPS, or FedEx based on destination and package size.

We want you to be completely satisfied with your wellness investment. If something is not right, please contact our support team and we will walk you through the return or exchange process. Please review our full Return Policy page for specific timelines and conditions.

Yes, exchanges are available for items in their original condition. Reach out to our team with your order number and the model you would like instead, and we will coordinate the swap. We are happy to help you find the right fit for your recovery routine.

It depends on your wellness goals and available space. Infrared saunas use gentle heat for deep relaxation, while cold plunges offer invigorating cold exposure. Many of our customers use both as a contrast therapy pairing. Contact us and we can help you determine which fits your lifestyle best.

Power requirements vary by model and size. Each product listing includes detailed electrical specifications. If you are unsure whether your space can accommodate a particular unit, send us a message with your setup details and we will advise you on compatibility.

Sales tax, if applicable, is calculated and displayed at checkout.